Terms of Service

These general terms and conditions apply to all orders in the online shop at The terms and conditions are subject to change by Palmyra Delights at any time and are effective without notice.

Order and payment

The prices stated in the online shop do not include VAT.

By clicking on “Send order”, the customer submits a binding purchase offer.

Orders in the online shop can be paid with Visa, Mastercard, Paypal or by bank transfer. The order will not be executed until the payment has been received by Palmyra Delights. The payment confirmation is therefore considered as the final confirmation of the order.


The shipping costs for orders are as follows:

5.00 euros for deliveries to Germany and Austria

7.00 euros for deliveries to France and Italy

Shipping for orders over 90.00 euros is free.

Orders on are shipped from Germany. As soon as the order has been paid for by the customer and confirmed by Palmyra Delights, the ordered items will be delivered to the delivery address specified by the customer. The delivery takes place with the Deutsche Post – DHL. Palmyra Delights guarantees the delivery of the orders, but once the shipment has been made, the benefits and risks pass to the customer insofar as this is legally permissible. All orders will be shipped within 1-2 business days after final confirmation.

Cancellations, refunds, exchanges

Cancellations and refunds are not possible after the order has been paid for by the customer and confirmed by Palmyra Delights. Cancellations, exchanges or refunds are therefore denied.

Allergies, diabetes, diseases

Palmyra Delights products can contain allergens such as pistachios, hazelnuts, walnuts, almonds and cashew nuts.

Customer service

If you have any questions or comments about Palmyra Delights products, you can contact us at any time (see contact details below).

Telephone: +49 163 760 54 28


Postal address: HBV Trading GmbH, Zur Alten Börse 63, 12681 Berlin, Germany.

Entry in the Swiss commercial register

HBV Trading Sàrl, CHE-403.967.751-7

CountryShipping Rate Delivery TimePartner
Germany3.9 Euro
Free shipping:
85 Euro +
1-2 Tage Lieferzeit
Austria5 Euro3-5 Tage Lieferzeit
Italy8 Euro
Free shipping for 190 Euro order +
4-6 working days
8 EuroEvery 2 weeksSWISS POST
France 8 Euro
Free shipping for 190 Euro order
4-6 working days
Andorra *,
United Kingdom *,
San Marino *,
Sweden *, Slovakia *, Slovenia *, Spain *, Hungary *, Vatican City *
13 Euro4-6 working daysDHL or Local post
Belgium *, Denmark *, Luxembourg *, Monaco *, Netherlands *, Poland *, Czech Re- public *13 Euro 4-6 working daysDHL or Local post
Bulgaria *, Estonia *, Finland *, Greece *, Ireland *, Croatia *, Latvia *, Lithuania *, Malta *, Portugal *, Romania *, Cyprus *13 Euro 4-6 working daysDHL or Local post

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